All Systems Operational

Shorthand Operational
Analytics Operational
Billing & Account Operational
Marketing Operational
Shorthand Dependencies Operational
AWS apigateway-us-east-1 Operational
AWS CloudFront Operational
AWS EC2 Operational
AWS ecs-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS RDS Operational
AWS s3-us-standard Operational
AWS sqs-us-east-1 Operational
AWS Route53 Operational
Campaign Monitor Operational
Chargebee API Operational
Chargebee Email Operational
Cloudinary Media Transformation API - US Operational
Cloudinary Upload API - US Operational
OpenAI Operational
Unsplash Operational
Datadog US1 Metrics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 27, 2026

No incidents reported today.

Oct 26, 2026

Resolved - This incident has been resolved.
Oct 26, 15:08 UTC
Monitoring - We’re aware of the two critical PHP vulnerabilities disclosed this week, CVE-2026-109618 and CVE-2026-109619, known as “PHP2Shell”.

The Shorthand platform is not affected. Our editor, API, story hosting and publishing infrastructure don’t use PHP. No action is needed for stories published on Shorthand or hosted through Shorthand.

If you use WordPress or Drupal: our plugins run on your own server, which uses PHP. The plugin itself doesn’t introduce these vulnerabilities, but your server’s PHP version may be affected. Please check with your hosting provider or IT team to make sure your servers are running a patched PHP release.

We’ll continue to monitor this and update this notice if anything changes. If you have any questions, please contact our support team at help@shorthand.com

Oct 26, 09:44 UTC

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.